Customer Support Representative

Dear Candidate,
We at INCENDIARY(www.getincendiary.com ) are looking out for a Customer Support Representative. Description: Customer Support Representative(Non Voice Process)
Call Support Representative Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Call Center Representative Job Duties:
* Determines requirements by working with customers.
* Answers inquiries by clarifying desired information; researching, locating, and providing information.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Maintains center database by entering information.
* Keeps equipment operational by following established procedures; reporting malfunctions.
* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Willing to work in shifts
* Eligibility: any graduate with 50% and above aggregate scores.

Skills/Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

WALK-IN SESSION:

Date: 10th, 11th & 12th July, 2014
Venue: #719/A, 53-2, JK Towers, 3rd Floor, Sangam Circle, 8th Block, Jayanagar, Bangalore:82.
Time: 11:00AM-1:00PM
Please ensure that you carry the documents mentioned below for this Walk-in-Interview:
1. Resume
2. Photo ID (Passport, Driving license, Election ID Card)
Regards,

Araditha.

Opening for Inside Sales Manager

Greetings from Simplilearn Solutions Pvt. Limited!!!
We have an immediate opening for "Inside Sales Manager" position with our Company at Bangalore location.
Please find the JD: Inside Sales Manager
The job responsibilities would include:
Job responsibilities include:
* New customer acquisition in the assigned geography.
* Customer relationship management for existing customers in the assigned geography.
* Cross selling from current product portfolio.
* Identifying opportunities of adding new courses to the existing product portfolio .
* Preparing short-term sales plan, sales approaches and strategies.
* Consistently achieve revenue targets in line with team/organizational objectives .
* Managing pre-sales to post-sales support activities for the assigned geographies.
* Collecting and analyzing customer feedback.
* Revenue and expense reporting for the assigned geographies.

Job requirements:
* Excellent communication skills (Verbal and Written)
* Neutral accent for interacting with global customer base
* Willingness to work in shifts

Address:
Simplilearn Solutions Pvt. Limited
Manoj Arcade, #53/1 C, 24th Main, Harlkunte,
2nd Sector HSR Layout, Bangalore 560102
Contact- Ronnie- 9035217890

Openings in Allegis Group

An Opportunity to be a part of Allegis Group - International Recruitment team.
Experience - 0-1yr
Willingness to work in the night shift.
Work Location - Bannerghatta Road, Bangalore.
Please mail your resume to lprahlad@allegisgroup.com